Creative Director, Experience
Publicis Sapient 2022-2023
VP, UX Manager
AllianceBernstein 2017-2021
UX Design Lead
TIAA 2016-2017
Sr. UX Designer
McKinsey & Co 2012-2016, 2007-2010
Upcoming publication within
Journal of Applied Marketing Analytics, June 2024 “Promoting Data Fluency by Empowering Your Organization’s Data Skills”
Published within Journal of AI, Robotics & Workplace Automation, March 2023 “Leveraging Decision-Making AI Within Marketing Operations Transformation”
Published within Journal of Applied Marketing Analytics, March 2021 “Compiling User Experience metrics via quantitative and qualitative methods”
CMO: Cultivating Loyalty by Prioritizing the Customer Experience
Speaking Engagement
April 8, 2021
College of William & Mary, 2018
Computer Science
University of North Carolina at Chapel Hill
View my LinkedIn profile to learn more about my experience.
"Measuring User Experience Success: Quantitative and Qualitative"
CMO: Cultivating Loyalty by Prioritizing the Customer Experience
Quartz Network Events, April 2021
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